Nick was very pro-active in helping us to resolve whatever questions and problems that we encountered during our upgrading journey. All our issues were settled even before us having to request or ask for a second time. He was very frank and transparent with all the details and would share the limitations and advantages of each property that we viewed together. I think this is the most important virtue to be successful in this line. I will surely recommend him to anyone who needs his service because I trust that they will be equally satisfied!!